Work Experience
Social Media Trafficking Specialist
TaskUs, Remote (June 2021-Present)
- Work cross-functionally with editorial and publishing teams to manage the day-to-day editorial calendar.
- Publish posts across 11 social media accounts to audiences of 100,000 to 27,000,000 followers.
- Have maintained 100% accuracy for all posts I’ve published for our client.
- Developed a spec sheet to help teammates identify the appropriate assets sizes for each social platform.
- Adjust copy, graphics, video files and thumbnails when errors are present.
Part-Time Social Media Manager
Popmenu, Remote (Sept. 2020-Nov. 2021)
- Developed social media editorial calendars and posts for 16 small business clients in the restaurant industry.
- Created monthly emails for clients with the purpose of driving traffic to their websites.
- Designed flyers for client events and special promotions.
- Launched social media profiles for 3 clients during my tenure.
Digital Media Specialist
BioBridge Global, San Antonio, TX (Sept. 2017-Nov. 2020)
- Spearheaded the organic social media strategy.
- Integrated patient testimonials and lighthearted videos into the social media strategy to increase engagement.
- Increased Facebook and Instagram engagement year-over-year by 36.4% and 29.19%, respectively.
- Managed the company’s five websites and microsite.
- Facilitated the consolidation of our five websites into one website within a 9-month period.
- Increased campaign landing page traffic year-over-year by 15%.
Public Relations/Social Media Account Coordinator
ESD & Associates, San Antonio, TX (Feb. 2016-Sept. 2017)
- Garnered media hits and press coverage for clients via press releases and media advisories.
- Managed social media accounts for all clients, creating editorial calendars, copy and graphics.
- Developed monthly and yearly performance web and social media reports for clients.
- Compiled Google Analytics into monthly performance reports for clients.
- Assisted account services with maintaining client relationships.
Education
Texas State University, San Marcos, TX (Aug. 2014-Dec. 2015)
Master of Arts in Mass Communications (3.83 GPA)
University of Texas-Pan American, Edinburg, TX (Aug. 2011-May 2014)
Bachelor of Arts in Mass Communications (3.69 GPA)